Accessibility

We want our website to be easy to access for everyone and are working hard to improve its level of accessibility in line with the W3C Web Content Accessibility Guidelines and Government recommendations.

We would be particularly glad to hear from you if you have a web accessibility issue. Do you find this site easy to use? Is there anything we could do to improve accessibility? Please email webmaster@north-norfolk.gov.uk with any comments, criticisms or suggestions.

If you would like leaflets, reports or documents in large print, audio, braille, alternative format or in a different language, please contact maureen.wells@north-norfolk.gov.uk tel; 01263 516116, and we will do our best to help.

W3C compliance

This website is designed to meet at least Double A conformance to the W3C Web Content Accessibility Guidelines (WCAG) version 1 (ie passing at least all Priority 1 and 2 WCAG checkpoints). For more information on compliance, please visit the Web Accessibility Initiative website.

The majority of pages on this website are also designed to be valid XHTML 1.0 Transitional - for more information, please visit the W3C Mark Up Validation service website.

Please note that a number of areas on this website currently do not meet the WCAG guidelines or validate as XHTML 1.0 Transitional. These include pages accessed using the 'Log In' feature and pages in the online Register of Planning Applications.

Browser compatibility

This website has been tested on and is compatible with the following web browsers:

• Microsoft Internet Explorer 5.5 and 6 for Windows - all interactive services which require you to log in will work with these browsers.
  
• Safari for Macintosh OSX - please note that some interactive services which require you to log in may not work with this browser.
  
• Netscape 7 for Windows - please note that some interactive services which require you to log in may not work with this browser.
  
• Opera 7.5 for Windows - please note that some interactive services which require you to log in may not work with this browser.
  
• Mozilla 1x and Firefox 1x for Windows - please note that some interactive services which require you to log in may not work with this browser.
  
• It cannot be guaranteed that this website will work with Internet Explorer 4 or 5 or Netscape Navigator 4x.
  

Access Keys

"Access Keys" provide keyboard shortcuts for links on a website and can assist users with disabilities to navigate around a site without the need for a mouse. Currently there are no standards for which keys should be assigned to which function - this site uses the UK Government Access Keys System.

The Access Keys used on this site are:

S = Skip Navigation
3 = Site Map
Z = A-Z
6 = Help
0 (number 0) = Accessibility
C = Contact Us
I (letter i) = Log In
1 (number 1) = Home Page
L = Living & Community
W = Working & Community
O (letter O) = Leisure & Tourism
U = Council & Services
P = Online Payments
M = Map (showing the location of Council offices)
8 = Disclaimer
R = Privacy Statement

Microsoft Internet Explorer 4 and above and Netscape 6 and above support Access Keys.
To use the Access Keys, please follow these instructions depending on which operating system you are using:

Windows:
Press the "Alt" key at the same time as the appropriate Access Key. Release the keys, press return and you will be taken to the appropriate page. For example, to reach the Home Page, press "Alt" and "1" at the same time, release the keys and then press "Return".

Macintosh:
Press the "Ctrl" key at the same time as the appropriate Access Key and you will be taken automatically to the appropriate page. For example, to reach the Home Page, press "Ctrl" and "1" at the same time.