Changes to an ongoing claim

You might start earning more or less, someone might move into or out of your home or the value of your savings might change. These are just a few examples of how your circumstances might change - and things you should tell us about, because they might change your benefit entitlement.

If you don't tell us about a change of circumstances you could lose benefit or be paid too much benefit. Here's what happens.

If your circumstances change, don't assume another agency will tell us. And a phone call to North Norfolk District Council isn't enough - you have to tell us in writing. Please read on to find out how to contact us.

Housing and Council Tax Benefits are normally only payable whilst you are living at the property, but there are certain circumstances where benefit can be paid for longer. Find out more.

If you couldn't avoid paying rent on an old address once you've moved to a new home, you could be eligible for Housing Benefit on both addresses. Find out how.

North Norfolk District Council might make extra payments at its own discretion, on top of your normal benefits, if you are suffering an extra hardship because your circumstances change.

Need to tell us about a change of circumstances that might affect your benefits? Here's the form to use.