Taxis

General information for the travelling public regarding what to expect from a taxi company. If you wish to complain about the taxi service you have received and how to go about it and any ongoing consultations.

Annual licence is required to drive a licensed vehicle (hackney carriage, private hire, pedicab, or horse & cart) and must work for a licensed taxi operator.

Annual licence is required for a hackney carriage vehicle, private hire vehicle, or pedicab.

All taxi drivers must work for a taxi operator of which there are two types: private hire operator (five yearly licence) or hackney carriage licence (registration only).

Annual licence is required for a horse & cart to carry passengers for hire or reward operating on a ply-for-hire basis, working from a taxi rank, or undertaking journeys in response to advance bookings. Maximum of 2 horses per cart (1 cart per licence).