North Norfolk District Council
Council Offices
Holt Road
Cromer
Norfolk
NR27 9EN

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Pest Control

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Pest Reactive Rodent Control Service

Pest Express Ltd is NNDC's approved contractor for pest control; they provide our residents with a discounted service at rates which are significantly below market rates.

Pest Express can be contacted on 0800 542 6727 or by e-mailing admin@pestexpress.com and will visit your property, by appointment only, and where possible, within 2 working days. When contacting Pest Express please remember to advise them that you are a resident of North Norfolk.

Pest Express provides a comprehensive pest control service dealing with both public health (rats and mice) and nuisance pests (fleas and wasps). A full list of the pest species treated and associated costs, is in the table below.

Pest species treated and associated costs
Problem(Property includes Land)	Cost
Rats and mice on caller's property	£37 (inc VAT) for 2 visits
Any of the following on caller's property: Fleas, Carpet Beetles, Cockroaches, Cluster Flies, Garden Ants	£41 (inc VAT) per visit
Wasps and Hornets	£41 (inc VAT) for the first nest. Additional nests treated at the same time are £20 (inc VAT).
Any of the following on caller's property: Bed bugs, Moles, Squirrels, Rabbits, Pigeon	Cost quoted after a free survey by Pest Express
Any other species	Pest Express will provide advice and if treatments are appropriate will provide a quote direct to the customer.

Abortive Charges

Where a visit is booked to treat, and after a survey, but no treatment is required, the cost will be £25; this is to cover travel and officer time. Should treatment be required within the following two weeks, you will only be charged a further £12.

Require an Invoice

An invoice can be provided by Pest Express however, an administration charge will be levied. Invoices are generally required by estate agents and people owning second homes.

Rat Destruction

Where there is significant problem with rat infestations in your neighbourhood e.g. not on your property, action can be taken to require that the appropriate person has the rats destroyed. For further information and advice contact Technical Admin on 01263 516085.

Services for Business

North Norfolk District Council will provide a quotation for the provision of a pest control service for any business which requests one. If you would like a competitive tender please contact the Environmental Protection Team Leader on 01263 516085.

2007/08 Rat Survey Results

In late 2007 a survey of domestic properties was undertaken to determine the extent of rat activity within the North Norfolk district. Download the survey results here.