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Health and Safety at Work

Safer Workplace Better Business Presentation of Certificates for North Norfolk Businesses

Safer Workplace Better Business Project Wins Award

The district and borough councils in North Norfolk, Great Yarmouth, Breckland and King's Lynn joined forces to run Safer Workplace, Better Business, a scheme designed to make health and safety management easy for small businesses. It offered businesses with between 5 and 15 employees free training and one-to-one coaching.

Businesses who have been successful so far in North Norfolk include:

  • Janith Homes Ltd, Cypress Lodge, Station Road, Potter Heigham
  • Scarborough House Residential Home, Clubbs Lane, Wells-Next-The-Sea
  • Janith Homes Ltd, The Rookery, Walcott
  • Clover Childcare Services Ltd, Clover Lodge, The Common, Happisburgh

The project was awarded the East Region Partnership Award 2009 at the HSE/LACORS Regional Partnership Conference on 18 November 2009 at Duxford.

  • Award for North Norfolk led Safer Workplace, Better Business project (PDF)
  • Photograph 1 (JPG) - North Norfolk District Council environmental health officers and representatives of the North Norfolk businesses presented with SWBB certificates by Councillor Virginia Gay
  • Photograph 2 (JPG) - Gemma Williams (Commercial Team Leader) and Ian Wheeler (Environmental Health Officer) being presented with the award by Sandy Blair CBE, Member of the Board of the Health and Safety Executive
  • Certificate (PDF) - East Region Partnership Award 2009 awarded to Norfolk in recognition of their Safer Workplaces, Better Business Project

Health & Safety Enforcement

The enforcement of health and safety is split between Local Authorities and the Health & Safety Executive, based on the main work activity. The main activities covered are as follows:

North Norfolk District Council

  • Hotels
  • Leisure activities
  • Offices
  • Shops
  • Theatres and cinemas
  • Tyre and exhaust fitting
  • Warehousing
  • this is not a complete list of premises

Health and Safety Executive

  • Agriculture
  • Construction and demolition
  • Education
  • Factories
  • Forestry
  • Laboratories
  • Printing
  • Vehicle repair
  • Workshops
  • this is not a complete list of premises

Inspection of Businesses

Premises are inspected for health and safety based on risk. The frequency of the visits depends on the number of hazards and how they are controlled. The greater the number of hazards, and the less they are controlled, the greater the number of visits a business will receive.

If you require advice on good practice for your business, or wish to make a complaint about any premises you have visited, contact the Commercial Team.


Investigation of Accidents and Incidents

Accidents and incidents that occur at work, or in connection with work activities, are investigated by either the Commercial Team or the Health and Safety Executive to prevent their recurrence. The level of investigation will be dependent on the severity of the accident.

For guidance on whether an accident should be reported to us, contact the Commercial Team. Generally, the following events should be reported, which is done via the Incident Contact Centre on (0845) 300 9923 or via the Incident Contact website:

  • fatalities;
  • specified major injuries;
  • injuries that result in absence from work for over three days;
  • injuries to a member of the public who is taken to hospital for treatment directly from the premises;
  • dangerous occurrences;
  • industrial diseases.

Complaints

Complaints about health and safety at work are investigated by the Commercial team and action taken where necessary. The level of investigation will be dependent on the severity of the findings.

If you wish to make a complaint contact the Commercial Team.


Sunday Trading

For Sunday Trading Act information, please speak to a member of the Commercial Team.


Cooling Towers and Evaporative Condensers

Requirement to register wet cooling systems

The Notification of Cooling Towers and Evaporative Condensers Regulations 1992 require those in control of premises with wet cooling systems to register them with their local authority and to notify any subsequent changes, including when the plant ceases to be in operation. Whilst the task of maintaining records of wet cooling systems rests with local authorities, responsibility for enforcement of standards of assessment and control is split between the HSE and the local authorities.

The main purpose for this notification process is to identify where potential sources of risk are located and allow for easier identification, monitoring and inspection by the enforcing authorities.

If you wish to notify us of a new plant or any changes to an existing plant please complete the Notification Form. Registration is free. There are two ways of registering your cooling tower and/or evaporative condenser. To register online you must first register with Business Link, you can then apply online:

Alternatively, the form can be completed electronically or downloaded below. It can then be sent to use by post or email.

The application will be determined within 7 days from the receipt by this authority of an acceptable and complete application. The Cooling Tower and Evaporative Condenser Register is also available to download.

Notification Form and Register