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Housing Advice


Whether you are a home owner, private or housing association tenant, or have no accommodation of your own, our Housing Options Team can offer advice to anyone who has a housing problem, and explore your housing options with you.  The service is free of charge and confidential, and covers all sorts of housing issues, such as

  • preventing homelessness
  • how to deal with mortgage or rent arrears
  • harassment and illegal eviction
  • domestic violence and access to domestic violence alarms
  • loss of tied accommodation
  • loss of private rented accommodation
  • debt advice
  • relationship breakdowns
  • claiming housing benefit
  • assistance in completing a Housing Register application form

We aim, where possible, to prevent homelessness happening: if this is not possible, we aim to ensure that the best possible advice is available to assist you in securing accommodation.  If you are homeless now or threatened with homelessness, it is important that you see a Housing Options Officer who will be able to assess whether North Norfolk District Council has a duty to secure accommodation for you.  Click here for more information on homelessness.

Drop in - no appointment necessary

For help and advice face-to-face, call into the main office - Housing can be found to the right of main reception.  We aim to see customers as soon as possible, but there is a small yet comfortable waiting area if we are busy.  

The reception area is accessible to customers with pushchairs/prams, in wheelchairs or with mobility problems.  Although the advice desk and waiting area is open plan, a private room is also available. 

Click here for directions, opening times and maps for North Norfolk District Council’s main office on Holt Road in Cromer

If you prefer to call us first and make an appointment, we may not be able to offer this the same day unless you are threatened with immediate homelessness.  Home visits to those with mobility problems can be offered - again, this may not be possible the same day unless the situation is urgent.

Contact Housing Tel: 01263 516375
Email: housing@north-norfolk.gov.uk

Emergency out-of-hours: 01223 849782

 

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