Car Parking

The Council manages 30 car parks in the district and operates a variable charging system, further information and clarification, including locations, is also available to download here - Where to Park in North Norfolk 2010  (pdf, 604Kb) or the leaflet can be picked up from the Council Offices or local Tourist Information Centres.  Regular uses may like to consider a Season Ticket - further details are given below.

 Please note: Beach Road, Sea Palling and Coast Road, Bacton are no longer part of NNDC's remit.

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Season Tickets  - what you need to know

• The use of the ticket is not limited to one car park. The ticket is limited to the car specified at the time of purchase of the ticket. However, a season ticket can be requested to cover two cars in a single household. The ‘dual’ ticket can then be used for either car as circumstances require.
• The purchase of a car park season ticket does not guarantee a parking space.
• All tickets must be displayed on your windscreen/dashboard in full view. Short-Stay tickets incorporate a time-dial which must be set on arrival and displayed in the windscreen.
• Long-Stay tickets are not valid for Albert Street Car Park, Holt, unless endorsed as such. (Customers wishing to buy a Long Stay ticket for use at Albert Street Car Park in Holt must be residents of Holt and must apply to one of the Council's offices.)
• Season tickets are NOT valid at the following locations:
  Budgens car parks; private car parks at The Quay and Pinewoods, Wells-next-the-Sea; The Bridewell, Walsingham; High St, Blakeney; The Carnser, Blakeney or Letheringsett Hill, Holt.

You can pay for car park season tickets in the following ways:

By telephone:  01263 516294
Monday to Friday 9.00am to 4.00pm
Payment by debit/credit card

By post: Print, complete and send one of the following forms (along with cheque made payable to NNDC) to North Norfolk District Council, Cashiers, PO Box 2, Holt Road, Cromer, Norfolk NR27 9EJ

• Long Stay - Season Ticket Application Form (.pdf, 46Kb)
• Short Stay - Season Ticket Application Form (.pdf, 48Kb)

By visiting the following Offices:
CROMER COUNCIL - Monday to Friday 9.00am to 4.00pm   Holt Road, Cromer, Norfolk (payment by cheque, debit or credit card)

FAKENHAM CONNECT - Monday to Friday 9.00 am to 4.00pm   Oak Street, Fakenham, Norfolk  (payment by debit or credit card only)

You can purchase Weekly Tickets for £25 by visiting TOURIST INFORMATION CENTRES in North Norfolk .

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Car Parking Fines (Standard Charge Notices)

Standard Charge Notices (SCNs) are issued by the Enforcement Authority to vehicles which contravene the traffic regulations orders.  Under the Traffic Management Act 2004 the vehicle's registered owner/keeper and not the driver is liable for payment of the charge.

How much is a Standard Charge?
In the North Norfolk District the standard charge is £75, although this charge will be reduced to the sum of £40 if paid within 14 days of the issue date.

How do I pay?
You will need your Standard Charge Notice number when making a payment.

By Telephone - You can pay by debit or credit card by calling our Customer Service team on 01263 516294 Monday to Thursday 8.30am – 5pm and Fridays 8.30am – 4.30pm

By Post  - You can pay by cheque (made payable to North Norfolk District Council).  Please write your 11 digit Standard Charge number on the reverse of the cheque and post to: North Norfolk District Council, Holt Road, Cromer, Norfolk, NR27 9EN

On-line - this facility will be available soon

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What can I do if I disagree with the issue of the Standard Charge Notice (SCN)?
If you receive a SCN and believe you are not liable to pay the charge you can make a case for appeal using the Standard Charges Appeal form.

The Standard Charge Notice which has been issued to you can NOT be cancelled or waived through personal conversation or interview with Council officers.   Appeals can only be made by using the Standard Charges Appeal form or in writing (stating the Standard Charge Notice number)  and sent to:

The Car Parks Manager
PO Box 240, Aylsham, Norwich, NR11 6GY
Email address: keith.johnson@ncsgrp.co.uk

The Car Parks Manager will write to you with a decision within 14 days.  If your objection is accepted the SCN will be cancelled. If your objection was received within 14 days of the SCN issue date then you will be given a further 14 days to pay at the reduced rate of £40.  The discounted rate will not apply if payment is made after this 14 day period.

Any objection made to the Car parks Manager will form Step1 of the Council's complaints procedure.  Further details of Step 2 (if you are unsatisfied with the decision made in Step 1) can be found on the complaints procedure  page.

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All other General Parking enquiries should be addressed to:

The Car Parks Manager
Norfolk County Services
Unit 6 Dunkirk Industrial Estate
Aylsham
Norwich
NR11 6SU
Direct line: 01263 738503
Main switchboard: 01263 731718
Email: keith.johnson@ncsgrp.co.uk

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