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As a result of North Norfolk District Council's successful application for a Local Investment in Future Talent (LIFT) grant we are hosting skills training workshops for people employed in small businesses in the tourism and hospitality sector such as bed and breakfast establishments, cafes, restaurants and leisure activities.
The Welcome to Excellence initiative is the most successful accredited customer service training in the UK. The course helps participants to acquire new customer service and communications skills, as well as improving knowledge of local facilities and services.
(maximum of 15 delegates)
Last updated: 23rd October 2019