North Norfolk is an attractive rural District with beautiful coastline, fantastic landscapes and big skies within easy reach of the fine City of Norwich.

An exciting opportunity has arisen within the Housing Options team. Working as a Housing Options Early Intervention Officer you will carry out targeted prevention work using the Housing Register, working with Private landlords and Estate Agents to identify singles and couples that are currently sofa surfing, have no fixed address, living with family/ friends,) private rented and are at risk of being made homeless with the main purpose to prevent rough sleeping across the district of North Norfolk, this will include assessment under the Homeless Reduction Act 2017. The role includes advising people on a wide range of housing issues and welfare benefits, assessing support needs and working in partnership with all relevant agencies to find sustainable housing solutions.

The successful candidate will need to demonstrate a good knowledge of the main causes for homelessness, inclusive of other remedies available. The role will require you to have effective communication and negotiation skills that enable you to engage with customers in a demanding environment in order to find suitable solutions.

If you want to be part of an enthusiastic and forward-thinking team, with a varied and challenging workload - we would like to hear from you.

Employment is subject to a satisfactory Disclosure & Barring Service (DBS) check.

North Norfolk District Council is committed to equality and diversity in employment and encourages applications from all sections of the community. We offer employees a friendly working environment, flexible working hours, a career average pension scheme and take pride in achieving Investors in People Silver standard.

Please note, the successful applicant must have a stable broadband connection. At the moment, we’re all mostly working from home, however this is likely to change in line with government guidance, and as we review our news ways of working moving forwards.

Please note that we do not accept CVs unless accompanied by a fully completed application form. Please send all completed application forms to

For an informal discussion please contact: Lisa Grice- Housing Options Manager on 01263 516164.

Interviews: Monday 21st June 2021 - virtual interviews to be arranged

Last updated: 3rd June 2021