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Date published: 25th April 2020

Electoral Services Officer, Rob Henry and Health & Communities Manager, Sonia Shuter have both been instrumental in the setting up of North Norfolk's 10 Local Co-Ordination Centres, providing food, prescriptions and other provisions to the vulnerable and shielded in the district.

Since commencing operation on March 30, aid has been delivered daily to local residents all across North Norfolk, with some essentials having arrived within a 25-minute window.

The 10 centres have been using a network of volunteers from the Council and the Community to make sure that those who are vulnerable or shielded have had access to any vital essentials they may not be able to get themselves.

Local businesses, charities, Council staff, community volunteers and even Norwich City Football Club have all been vital to the operation, working tirelessly to ensure that the everyone is provided for.

In a video interview, Rob Henry praised the volunteers, saying:

“Everyone is making good relationships with the voluntary organisations and community groups to supply people with what they need…no one is going hungry and people are getting their prescription in a good turn around”

One resident commented:

“I phoned the lead on the local community response yesterday. Thank you, they have been brilliant, he sent me some local contact points and info, he also arranged for a food box that afternoon to be delivered to my parents, then arranged to personally pick up their “click and collect” order from Asda. He has been outstanding in the service he has provide to my parents, and thank you for your help.”

If you are self-isolating and vulnerable and need such support, please fill in our 'vulnerable person' form, call the NNDC COVID-19 telephone number 01263 516000 or email

Last updated: 27th April 2020