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Date published: 24th March 2020

Key services at North Norfolk District Council are still being delivered during the COVID-19 crisis – and now there is a dedicated additional phone number and email address for you to use to contact us for assistance.

During these unprecedented times, if you need help or advice with any of the following:

  • Benefits
  • Council tax
  • Business support

Please call our team of advisors on 01263 516000 from 8am to 8pm, Mon-Fri.

Alternatively, you can email us via

Please remember for all health and medical advice you should still visit the NHS 111 service and then only telephone the NHS 111 phone number if you have severe symptoms you are struggling to manage.

Last updated: 26th March 2020