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Date published: 18th March 2020

In light of growing concerns over Coronavirus (COVID-19), North Norfolk District Council has taken the decision to make our face to face meetings with customer services appointment only at both our Cromer and Fakenham offices.

North Norfolk District Council is NOT closed but we have made the decision to restrict public access to our office buildings so as to minimise potential risk to staff and allow us to concentrate on resilience and responding to enquiries over the phone and web.

We recognise the importance of continuing to deliver our services to residents and will do so through other channels where possible.

Please find below some regular enquiries and the relevant signposting.

Please also be aware that if you are displaying any symptoms of Coronavirus that we must ask you do not attempt to come into the offices and follow national guidance.

Housing Benefits

Homeless & Rough Sleeping

  • If you are homeless or about to become homeless please check our webpage or contact 01263 516375

Council Tax

Leisure Services


Environmental Services

If you cannot find the answer you are looking for or feel a face to face appointment is essential, you can contact Customer Service on 01263 513811 or use the contact us form. We would like to thank our residents for their patience and understanding during this time, the safety of you, our staff and the community is our priority.

Last updated: 20th March 2020