We're here to help, but to keep us all safe please only come to the office if necessary. Most of our services are available online but if you do need to see someone, please book an appointment to avoid long wait times.
Date published: 5th January 2021
Under the national lockdown restrictions, you must stay at home and can only leave home for limited reasons, including to:
✔ Shop for basic necessities, for you or a vulnerable person
✔ Go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home.
✔ Exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area.
✔ Meet your support bubble or childcare bubble where necessary, but only if you are legally permitted to form one.
✔ Seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse).
The customer services reception is closed for walk in face-to-face enquiries, staff are available to help you and can be contacted through our website, by phone or email.
Face-to-face appointments are only available for genuine emergency situations, vulnerable residents or complex cases which cannot be dealt with via other means.
For up-to-date information about our services and links to useful advice, see our Coronavirus page.
If you are a resident and need support relating to COVID-19 please email us at NNDCCovid19@north-norfolk.gov.uk or call our helpline 01263 516000.
Last updated: 7th January 2021