Our offices are open to customers with pre-arranged appointments only. There are other ways to get in touch. Visit our Contact us page to find out more.
Date published: 5th January 2021
Under the national lockdown restrictions, you must stay at home and can only leave home for limited reasons, including to:
✔ Shop for basic necessities, for you or a vulnerable person
✔ Go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home.
✔ Exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area.
✔ Meet your support bubble or childcare bubble where necessary, but only if you are legally permitted to form one.
✔ Seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse).
The customer services reception is closed for walk in face-to-face enquiries, staff are available to help you and can be contacted through our website, by phone or email.
Face-to-face appointments are only available for genuine emergency situations, vulnerable residents or complex cases which cannot be dealt with via other means.
For up-to-date information about our services and links to useful advice, see our Coronavirus page.
If you are a resident and need support relating to COVID-19 please email us at NNDCCovid19@north-norfolk.gov.uk or call our helpline 01263 516000.
Last updated: 7th January 2021