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How to transfer your Registration to someone else

There are two parts to transferring a registration to another person, first is the transfer and second is accepting the transfer.

Note: The transfer is only available if the organizer allows this action and the headline hasn't been reached for the event. If the transfer option is not allowed, we will redirect the customer to the event director.

Part 1 - Transfer registration

1.  Log into My Events

2.  Select Transfer registration

3.  Enter recipient's email address in the Email address (as shown below)

4.  Confirm their email by typing it again in the Confirm email address

5.  Select Submit

An invitation to claim your registration will be sent to the new participant. Your registration remains in your name until the new participant claims it. After the transfer has been completed, you'll receive an email confirmation for your record

transferring your mammoth marathon registration

Part 2 - Accepting the transfer

The recipient will receive an email notifying them of the transfer. The email subject line should be Claim your registration for {event name} from {original participant} 

1.  Click Claim registration within the message

2.  Login by entering your email address

3.  Check the boxes before "I have read and agree to ACTIVE Network's Terms of Use" and "I have read and agree to ACTIVE Network's Privacy Policy".

4.  Complete registration form

5.  Enter your payment details 

6.  Complete the process by providing a password for your account.

Notes about transfers

  • Registrations for someone below 18 can only be viewed and transferred by the guardian who registered them. Registrations made by someone else on your behalf (if you are an adult) can be transferred by that person or by yourself
  • Transfers may only be completed into the same category - if the original registration was for a 5K the full marathon, the new registration must also be for the 5K the full marathon.
  • If a participant transfers categories BEFORE attempting to transfer the registration to someone else, the process cannot be completed.
  • The newest price is applied at checkout when the recipient accepts the transfer. If the event has a tiered price schedule, the current price could be higher than that for the original participant.
  • The original registration fee is not refunded until the new participant accepts and completes the transfer process. ACTIVE.com processing fees and/or USAT membership fees (if applicable) are not refunded.
  • Once the recipient has accepted and completed the transfer, the original registrant will be canceled and refunded. Refunds are processed within 5 to 7 business days. 

CONTACT US

If you have further questions, please email mammoth.marathon@north-norfolk.gov.uk

GET INVOLVED

We have a range of sponsorship packages available.

To get involved as a sponsor of the Mammoth Marathon please contact stewart.damonsing@north-norfolk.gov.uk or call 01263 516334. 

 

In partnership with

North Norfolk Beach Runners

Our Charity Partners

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Associated Charities

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The Benjamin Foundation
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