Apply for support through our emergency fund if you are not eligible for the Household Support Fund and need urgent assistance.


To be eligible for the emergency fund, you must:

  • live in the North Norfolk area
  • receive a means-tested benefit
  • have an exceptional circumstance

How to apply

You will need to create an account and log in.

When completing the online application, the form will ask you to confirm that you meet the eligibility criteria.

A trusted third party does the application process.

Apply now

What happens next?

Applications will be processed as soon as possible. 

When your application is received and processed, we will:

  • do pre-payment checks to check for false information
  • let you know the outcome of your application
  • confirm when we will make a payment

We may contact you for additional information.

Please do not contact us to chase the outcome of your application, as high volumes of these enquiries will slow the overall process for everyone.

Anyone who provides false information or makes a false representation to benefit from this fund may be guilty of fraud under the Fraud Act 2006. Any funding paid due to incorrect details being provided or through Council error will be repayable immediately.