We're here to help, but to keep us all safe please only come to the office if necessary. Most of our services are available online but if you do need to see someone, please book an appointment to avoid long wait times.
If you consider that you are not liable for Business Rates, or that we have made a mistake in calculating your bill you may appeal against this.
Making an appeal does not entitle you to withhold payment. If your appeal is successful you will be entitled to a refund of any overpaid Business Rates.
How to make an appeal
You should first notify us in writing so that we have an opportunity to consider your case. Appeals against Rateable Values are dealt with by the Valuation Officer at the Valuation Office Agency.
We will provide you with a response within two months after which you have a further right of appeal to a Valuation Tribunal if you still disagree with the Council's decision.
North Norfolk District Council