Customer Notice
We're here to help, but to keep us all safe please only come to the office if necessary. Most of our services are available online but if you do need to see someone, please book an appointment to avoid long wait times.
Apply for hardship relief
North Norfolk District Council has the discretionary power to reduce or remit the payment of your business rate bill by granting Hardship Relief.
50% of this relief is paid by the Government and 50% by local taxpayers from council tax. Therefore we must satisfy ourselves that in granting relief, it is in the interests of the local council tax payers.
Application for Hardship Relief should be made in writing, giving details of why you believe we should support your application.
Download Application Form