Our offices are open to customers with pre-arranged appointments only. There are other ways to get in touch. Visit our Contact us page to find out more.
If any changes occur in your circumstances that could affect your council tax liability you need to notify us within 21 days. Changes you must tell us about include people moving in and out of your property.
The simplest, most efficient and greenest way of doing this is to sign up for My bills and benefits through our website, as well as notifying us of changes and applying for reductions, you can check if discounts and exemptions have been applied and view your bills 24/7, every day of the year.
Changes to your property
If you are building a new or altering a property, you will need a completion notice. The completion notice specifies the date on which the property becomes a dwelling for Council Tax purposes, and is the date it is entered into the valuation list. View our New and Altered Properties page for more information.