The Planning and Building Control Service are pleased to be moving forward with the lifting of lockdown restrictions. We have appreciated your patience and collaboration throughout these extraordinary times. We will continue to review and risk assess the activities we can undertake with your safety in mind.

Page updated: 1 June 2021

We have been supporting visits to our offices from 17 May with pre-arranged appointments. Where difficulties are experienced in accessing the service, please contact our officers by email at

Planning Applications

We retain a strong preference for the submission of applications by digital sources. Planning applications can be submitted via the Planning Portal or by email at

These submissions are more efficient and carry a lesser environmental footprint than paper copy submissions. The service has moved to paperless working in many areas and will introduce fully mobile working.

We will review the requirement to complete Covid secure questionnaires ahead of site visits in line with Government guidance on 21 June.

The delays arising from extended process have impacted our delivery of decisions within normal time periods.  There will be a short period of adjustment to new ways of working, where our officers strive to clear backlogs of applications and return to normal performance. We will review our requirement for a standing 1-month extension of time to all new applications submitted, endeavouring to remove all such requests on or before 31 July. We appreciate your patience and will work with all interested parties to process applications as quickly as possible.

We will be reviewing opportunities to make our service more accessible to customers over the coming months and will make further announcements on this page as those measure progress.

Also see our Planning FAQs.

Building Regulations

All Building Regulation applications, including Building Notices, should be made wherever possible via electronic submission portals or by email at

Please note we do not subscribe to Submit a Plan.

Site visits will continue by appointment. Our officers will contact you about any site inspection work.

Application assessment, amendments and pre-submission advice have been subject to extended response times as our process have been complicated by the need to arrange appointments and complete Covid assessments. Our officers will strive to return to normal service standards, with all backlogs being cleared no later than 31 July.

Also see our Building Control FAQs.

Planning Policy

Local Plan and Neighbourhood Plan reviews continue on schedule; our local plan is targeted for final consultation this summer.

For general enquiries, please email

Also see our Planning Policy FAQs

Property Information: Street Naming and Numbering and Local Land Searches

The Council is processing local land searches.

Personal searches at our offices can now resume. Please email any requests to

For any street naming and numbering queries, please email

Conservation, Design and Landscape

The pre-application advice service continues to operate in a pre-planned manner due to Covid security for site inspections. For applications or advice, please apply to our pre-application service or complete online forms and send them to

Similarly, Tree Works applications will require pre-planned site visits to ensure Covid security. Please apply online via the Planning Portal.

We appreciate your cooperation and patience at this time.