During the current issues around Covid-19 the Planning and Building Control Service will be having to adapt the service it can provide. We will regularly review and risk assess the activities we can undertake.

Page last updated: 18 May 2020

Viewing planning applications at NNDC Cromer offices

At present, the Council Offices will remain closed for general business. Wherever possible please view plans and supporting evidence using our online service.

If there is any difficulty in viewing plans please email planning@north-norfolk.gov.uk

You can book an appointment to view plans for the following application types only.

  • Environmental Impact Assessment
  • Major development that is a policy departure from the local plan
  • Development effecting the route of a public right of way.

Please contact the Council via the telephone number detailed on the site notices posted to publicise those applications. Viewings will be by appointment only, in this way we can organise access and respect social distancing requirements. Appointments will be available between 9 am and 12 noon from Monday to Friday.

Planning Applications

At present, we are unable to accept paper copies of planning applications. Planning applications can be submitted via the Planning Portal. If you are unable to do this please send your application to planning@north-norfolk.gov.uk. Please ensure that all the correct forms and information are included or your application may be delayed.

We will proceed with the validation of Planning Applications but will not be able to process them within the statutory time periods as officers are not able at present to go on site.

We are revising our standing request for extension of time period for new applications to now be one month from the decision date and will work with applicants/agents to process these as quickly as possible.

From 27 April officers have been posting site notices on all applications received, we hope that in this way to reduce potential delays in processing.  From 1 June we will be introducing new ways of working for site evaluation. Once your application is registered we will be contacting you to request photographs and video evidence to assist officers. We will then consider which sites will require inspections and contact you again if a site inspection is still to risk assess any visit with you. We appreciate your support in helping to keep the service moving. Please can I ask you to be patient as we are subject to more complex processes and are operating under capacity as a result of redeployment to key community support roles / have team members who are vulnerable / shielding under COVID guidance.

Also see our Planning FAQs.

Building Regulations

All Building Regulation applications, including Building Notices, can only be accepted at submission portals or by email at building.control@north-norfolk.gov.uk Please note we do not subscribe to Submit a Plan.

From Monday 18 May 2020, The Building Control service will gradually be reintroducing site inspections. These will be assessed and prioritised on a daily basis and will be carried out subject to demand, surveyor availability and geographical location. Please telephone 01263 516345 or email inspection requests to building.control@north-norfolk.gov.uk and we will advise you on the current procedures. Please note that these my vary depending on available resource and ongoing Government advice. Please speak to your building control officer via email to discuss this If you have any queries.

Application assessment, amendments and presubmission advice are still being undertaken; however our response times may be longer than usual.

Also see our Building Control FAQs.

Planning Policy

Local Plan and Neighbourhood Plan review and support is continuing at a reduced capacity. For general enquiries please email Planning.Policy@north-norfolk.gov.uk

Also see our Planning Policy FAQs

Property Information: Street Naming and Numbering and Local Land Searches

Local land searches are being processed by the Council. Personal search visits are currently suspended and are being carried out by the Council, please email any requests to electronic.search@north-norfolk.gov.uk. This may be slightly longer at this time please allow up to 10 working days.

For any street naming and numbering queries please email llpg@north-norfolk.gov.uk.

Conservation, Design and Landscape

The pre-application advice service in relation to trees and listed buildings is continuing but we will be offering a reduced service at this time as site visits will not take place unless they can be done remotely. Please apply using our pre-application service.

Tree works applications are being processed but site visits will not take place unless they can be done remotely. The case officer will contact you to discuss the best way forward. You can make a tree works application online.

Requests for Tree Preservation Orders and applications for works to remove hedgerows will also be assessed but site visits will not take place unless they can be done remotely.

Also see our Tree works FAQs.

We appreciate your cooperation and patience at this time.