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Find out about assistance available for businesses affected by Coronavirus (COVID-19)
Page updated 17 March 2021
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Prepare for Reopening Your Business
Following the recent Government announcement of the "road map" out of Lockdown, the COVID -19 response – Spring 2021 Guide was published on the 22nd February 2021. This document sets out 4 steps to the lifting of restrictions, with a projected final date of no earlier than 21 June where it is hoped the majority of restrictions on the way we live our lives and run our businesses will be lifted.
The Government has published updated guidance on Working Safely for the Visitor Economy.
To help our local businesses with reopening out of lockdown, we have put together some checklists and information to assist with this process:
- Covid19 Priority actions to take - what shops and retail businesses need to do to protect staff and customers
- Completing a Covid-19 Risk Assessment
- FSA Reopening checklist for food businesses
- How to plan a queueing area
- Tables, marquees and social distancing
- Apply for a Pavement Licence for Al Fresco Eating and Drinking
- Hospitality Venue Check In Regulations
Please find information on outbreak control relevant to your sector below:
- Arts, Heritage and Cultural venues
- Business Events venues
- Campsites and Caravan Parks
- Children’s community activities, holiday clubs, after-school clubs, tuition and other out-of-school provision for children
- Cinemas, theatres, comedy venues and music venues
- Community activities and other hobby clubs
- Entertainment and holiday resorts
- Food contract catering
- Food delivery, food to go and mobile catering
- Food trucks, kiosks, stands and open air markets
- Grassroots sports, gyms/leisure facilities
- Hairdressing, barbershops, beauty and nail bars, makeup, tattoo and spray tanning studios
- Hotels and other guest accommodation
- Manufacturing of food and other large processing plants
- Places of Worship
- Restaurants, Pubs, Bars, Cafes and Takeaways
- Shops and branches
- Spas, sports and massage therapy, well being and holistic locations
- Sports grounds and venues
- Taxis and Private Hire Vehicles
- Tourist Attractions
Covid-19 Business Impact Survey
North Norfolk District Council recognises that these are very challenging times for most businesses. However, we would appreciate it if you could take a few minutes to complete the following Business Impact Survey.
This will help us better understand the level of impact the Covid-19 pandemic has had on local businesses. It will also allow us to identify the needs and types of support businesses require from the Government and other support partners.
Thank you for your contribution.
Regional and National restrictions from 26 December 2020
The Government announced that on 26 December 2020, Norfolk would be placed in Tier 4 - Stay at home, with a subsequent announcement being made on the 4 January 2021 of a National Lockdown - Stay at home.
As a result, National Lockdown restrictions were introduced outlining what business can and can’t do.
Business Support Grants
Follow the flow of the chart to see if your eligible for a Business Support grant. Open a larger view of the flowchart
Tier 4 Local COVID Alert Level and National Lockdown Funding
Additional financial support has been made available to businesses that have been forced to close under Tier 4 restrictions and the latest National Lockdown restrictions.
Top-Up Grants for Retail, Hospitality and Leisure Businesses
The Government has announced one-off top-up grants for retail, hospitality, and leisure businesses worth up to £9,000 per property to assist businesses through to the Spring.
For more information on this funding please visit our our Local Restrictions Business Grant page.
Local Restrictions Support Grant
The Government has announced that there will be financial support available to businesses that were open as usual, providing services in person to customers from their business premises, but which are then required to close due to local lockdown restrictions.
This scheme is now live and open to applications, for more information on the scheme, your eligibility and how to make an application please visit our Local Restrictions Business Grant page.
If you are not eligible for the LRSG Scheme and would like information on other Covid-19 business support grants, please read all the helpful information below or email firstname.lastname@example.org.
Additional Restrictions Grant
A discretionary grant to support certain businesses severely impacted by the national lockdown in England between 5 November and 2 December 2020, or who legally had to close during this period but are not registered for business rates with North Norfolk District Council.
This scheme is now live and open to applications. For more information on the scheme, your eligibility and how to make an application, please visit our Additional Restrictions Grant page.
Outdoor Education Sector Support Grant
The North Norfolk Outdoor Education Sector Support Grant is intended to support residential Outdoor Education Centres operating within the north Norfolk district.
For more information on the scheme and how to make an application, please visit our Outdoor Education Sector Support Grant page.
Business Rate Relief
Businesses in the following sectors will not have to pay business rates for 2020/21 tax year:
We have a Business Rates and Coronavirus frequently asked questions page.
Government Support and Funding for Businesses
The Governments's Business Support Finder will help you to understand what your business may be eligible for.
In addition to business support grants and business rate relief, a range of other business support measures have been made available to UK businesses and employees by the Government:
Paying your employees
Claim for wages through the Coronavirus Job Retention Scheme.
Paying sick pay
Check if you can claim back Statutory Sick Pay paid to employees due to coronavirus (COVID-19).
Support for the self-employed
Support for small and medium-sized businesses
Support for large businesses
Other sources of support
New Anglia LEP
New Anglia LEP has established a Business Resilience and Recovery Scheme to support businesses during the COVID-19 pandemic and the economic recovery. It will provide grants to support short-term business resilience projects and longer-term recovery and diversification projects.
New Anglia Growth Hub
You can find free support, advice and information on sources of finance through the New Anglia Growth Hub. You can contact the Growth Hub online or call 0300 333 6536.
Advisory, Conciliation and Arbitration Service (ACAS)
ACAS has written a guide for employers and employees giving information about the different scenarios facing staff, such as self-isolating, designating staff as furloughed and sickness.
British Chambers of Commerce
The Coronavirus Hub contains advice and guidance about the steps that Chambers and members can implement to minimise impact on local communities and support the UK government's strategy.
Canine and Feline Sector Group
The Canine and Feline Sector Group have published a guidance for animal related businesses seeking to provide clear advice on how to operate in a safe manner that protects the health of their staff and clients.
Confederation of British Industry (CBI)
Coronavirus communications toolkits
These communication toolkits provided by Norfolk County Council are for partners and for businesses to use and share. They include posters, leaflets, and social media images and videos.
Federation of Small Businesses (FSB)
Find a Job service
You can post vacancies on Find a Job for those businesses that find themselves needing to increase their workforce as a result of the outbreak, such as those in food logistics, preparation and retail.
Institute of Chartered Accountants in England and Wales (ICAEW)
Institute of Directors
HMRC have additional helplines, including one set up to support businesses and self-employed people concerned about not being able to pay their tax due to coronavirus on 0800 0159 559.
You can find more details about contacting HMRC online.
Make UK - The Manufacturers Organisation
Advice for tourism and event businesses affected by Covid-19 is available on the Visit Britain website.