In light of more recent lockdown relaxation from Government, the council is working hard to ensure that businesses can start trading with confidence, and customers can shop safely, so we are pleased to say, “You are welcome" to North Norfolk.

This campaign is to ensure that local businesses have the resources and information readily available to enable them to re-open with confidence, and for shoppers to enjoy their communities safely.

Stay Covid Safe Scheme

North Norfolk District Council has launched the new Stay Covid Safe Scheme to reassure business and your customers. For more information and to find out how to get Stay Covid Safe accredited, go to the Stay Covid Safe Scheme page.

Toolkits for Businesses

Norfolk County Council's Coronavirus communication toolkits are for partners and for businesses to use and share. They include posters, leaflets, and social media images and videos.

Issue 1

This toolkit for Norfolk businesses is not intended to replace or supersede other guidance; it is intended to help to give further detail on the aspects of behaviours that will be necessary to reduce / prevent the spread of coronavirus. It is intended to help businesses who need to have employees or customers on their premises find ideas that will work for them and their situation. 

Issue 2 

This document is intended to support government guidance and gives updates on topics from Issue 1 and also gives businesses information, resources and ideas on how to engage with NHS Test and Trace.   

Government guidance for businesses

The UK government, in consultation with industry, has released its COVID-19 secure guidance to help ensure workplaces are as safe as possible. This sets out practical steps for businesses focused on five key points, which should be implemented as soon as it is practical:

  • Work from home, if you can
  • Carry out a COVID-19 risk assessment, in consultation with workers or trade unions
  • Maintain two meters social distancing, wherever possible
  • Where people cannot be two meters apart, manage transmission
  • Reinforcing cleaning processes

The following eight guides cover a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep employees safe.

Shops and branches

Guidance for people who work in or run shops, branches, stores or similar environments.

Restaurants, pubs, bars and takeaway services

Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways.

Construction and other outdoor work

Guidance for people who work in or run outdoor working environments.

Factories, plants and warehouses

Guidance for people who work in or run factories, plants and warehouses.

Other people's homes

Guidance for people working in, visiting or delivering to home environments as well as their employers.

Labs and research facilities

Guidance for people who work in or run indoor labs and research facilities or similar.

Offices and contact centres

Guidance for people who work in or run offices, contact centres and similar indoor environments.


Guidance for people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles, field forces and similar.

The visitor economy

Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows.

Hotels and other guest accommodation including caravan and camping sites

Guidance for people who work in or run hotels and other guest accommodation.

Heritage locations

Guidance for people who work or volunteer in heritage locations.

Close contact services including hairdressers and barbers

Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers.

Legionella Disease - Lockdown risks and reopening safely

When buildings, offices and shops reopen after lockdown, it is essential that water systems are not put back into use without considering the risks of Legionnaires’ disease.

There is an increased risk of waterborne pathogens such as Legionella bacteria being present as a consequence of the conditions that lockdown may have created.

Check this Legionella guidance written by the Chartered Institute of Environmental Health (CIEH) to make sure you manage this safely.

Personal Protective Equipment (PPE) Waste Disposal

This guidance is applicable to non-healthcare settings on how to safely dispose of PPE.


There are also some useful signs, which you may wish to download and use around your business.