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Help and support with energy bills
Where to get help with energy costs, what grants and schemes are available and advice and support if you need help managing your energy bills.
Better Housing Better Health
Free and impartial advice to help tackle energy inefficiencies and help to keep residents warm and well at home.
Energy Bills Rebate
If you pay council tax, you can get money back from the council to help pay your energy bills.
Cold Weather Payment
Cold Weather Payment is extra money for people receiving certain benefits, such as Pension Credit, when there's very cold weather.
Grants and funds to help pay your energy bills
You can get help if you’re struggling to afford your energy bills or top up your prepayment meter. You might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers.
Find out more on the Citizens Advice website
Warm H.ome Discount Scheme
You could get help towards your electricity bill for winter 2023 under the Warm Homes Discount Scheme.
Gas and electricity arrears
If you’re worried about not being able to keep up to date with payments or you already have arrears on your gas or electricity bills, StepChange the leading UK debt charity can help.
Energy Bills Support Scheme
You should get a £400 discount to help with your energy bills over winter 2022 to 2023. You do not have to pay this money back.
Simple energy advice
Includes advice on reducing energy bills, making your home warmer, planning home improvements, and making your home greener.
Find ways to save energy in your home
Warm Home grants
Grants to help insulate and heat your home are available for low income residents to help reduce energy bills and increase the thermal comfort of their homes.
Find out more about Warm Home grants
Fuel Direct
Fuel Direct is a government scheme that allows customers to pay for their energy bills directly from their benefits.
Household Support Fund
North Norfolk District Council has launched this fund to support eligible households most in need this winter with food, energy, water, and other essential living needs.
Find out more about the Household Support Fund
Energy Bills Discount Scheme
Find out about the Energy Bills Discount Scheme (EBDS) for non-domestic customers. This includes public sector organisations, voluntary sector organisations like charities, and businesses.