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Help with debt
Citizens Advice
The Citizen's Advice offer advice and guidance on debt problems, how to avoid losing your home and how to get your finances back into shape.
Find out more at Citizens Advice
Stepchange
A national charity that provides free debt advice and debt management plans (DMP).
National Debtline
They offer free, confidential and independent advice to help people deal with their debt problems. All their advisers are experts in debt advice and their service is always free.
Find out more at National Debtline
Debt Advice Foundation
A specialist debt charity offering free, confidential advice on any aspect of debt.
Debt advice for Carers
Carers often have extra financial pressure. They are forced to reduce hours or give up work and face additional costs for disability and ill health.
Find out more at Carers Matters Norfolk
PayPlan
PayPlan offers free debt help and advice, including self-employed debt help. They also help with contacting people you owe money to and arranging lower payments to make things more affordable.
Benefit overpayments
Help and advice on paying back benefit overpayments, when they have to be made and repayments when someone has died.
Find out more about benefit overpayments
Tax credits overpayments
Help with paying back tax credit overpayments and what to do if you can't afford your repayments.
Find out more about tax credit overpayments
Benefit debt reductions
Guidance for employers on deducting any money an employee owes the Department for Work and Pensions (DWP) from their pay.
Struggling to pay a housing benefit overpayment
By completing our online form, you can ask us to lower the weekly amount you pay or request a payment holiday.