Commercial and Prescribed Waste Collections

North Norfolk District Council offers businesses a waste and recycling collection service (excluding liquid and hazardous waste) from as little as £5.62 per collection for refuse and £3.11 per collection for recycling. Also NNDC does not make an additional charge for your Duty of Care Document.

For NNDC purposes business waste is categorised as:

• Prescribed: Waste/recycling generated from schools, residential homes, charities, business rated holiday accommodation, caravan/camping sites and places of worship;
• Commercial: Waste/recycling generated from all business rated premises excluding those listed above.

Please note we do not collect industrial waste (including farm waste), poisonous or noxious waste, liquid waste or oil (for information regarding these types of waste please use the link at the bottom of the page for Big-E).

For further details of commercial and prescribed waste collections please contact our Customer Services Team on 01263 516189/516301. See our Terms and Conditions.

NNDC is a Waste Collection Authority and therefore exempt from registration as a Waste Broker. Norfolk County Services is contracted to collect waste on behalf of NNDC and is a registered Waste Carrier, registration no. AEA/792975.

Where commercial or prescribed premises incorporate living accommodation (e.g. public houses) domestic collections will be made for waste and recycling from the living accomodation only, and not waste generated by your business.

If you would like to discuss this further, please telephone our Customer Services Team on 01263 516189/516301

Please send a letter on your business headed paper to Environmental Health, North Nofolk District Council, Holt Road, Cromer, NR27 9EN, detailing your request.

The bulky items that require collection will neeed to be presented outside of the property; this usually takes place within 7 working days from the receipt of your payment. If you wish to know which of those 7 working days the collection will be made then please request an appointment.

Once our contrator has confirmed that the collection has been completed we will send you an invoice.  Please note that any alterations to your requested service must be made in writing, and that 4 weeks notice must be given in writing if you wish to cancel your service.