We're here to help, but to keep us all safe please only come to the office if necessary. Most of our services are available online but if you do need to see someone, please book an appointment to avoid long wait times.
Information about alternative payment methods including direct debit, Internet or telephone banking and by post.
For one off payments if you use Internet Banking make the payment directly to the Council's bank quoting your invoice number (this starts with an ‘8’) using the following bank details:
Account Name: North Norfolk District Council
Sort Code: 20-62-61
Account Number: 70294845
Direct Debit for Council Tax, Business Rates and Housing Benefit Overpayments
Payment by Direct Debit is the most cost-effective and secure way for you to pay your Council Tax or Business Rates. It is also by far the cheapest method of payment for the council to administer, allowing us to make better use of public funds.
All you need is a bank or building society account, your Council Tax or Business Rate payments will automatically be taken from your account without you having to worry about dealing with it yourself. No more trips to the high street and having to queue to pay!
You can be reassured in the knowledge that every Direct Debit is protected by three main safeguards:
- An immediate money back guarantee from the bank or building society if an error is made.
- Advance notice from us should there be any change to the date or the amount of the Direct Debit.
- The right to cancel at any time.
If you wish to pay your Council Tax, Business Rates or Housing Benefit Overpayment by Direct Debit please download a form below:
- Council Tax Direct Debit form
- Business Rates Direct Debit form
- Housing Benefit Overpayment Direct Debit form
Alternatively call us the following number and we will set this up over the phone for you:
- for Council Tax call 01263 516071
- for Business Rates call 01263 516110
- for Housing Benefit Overpayments call 01263 516309
By Phone (currently Council Tax, Business Rates & Housing Benefit Overpayments Only)
To pay via the phone using your debit card please call our 24 Hour Automated Payment Line on 0300 123 1109.
Ensure you quote the relevant account number and give your debit card details.
- We are able to accept: Visa debit, MasterCard, Solo, Electron, Maestro.
- Please allow 5 working days for your payment to be processed to ensure that the payment reached your account by the due date shown on your bill.
Please do not send cash through the post.
For security reasons, we do not accept cash payments of Council Tax by post. Cheques or postal orders should be made payable to "North Norfolk District Council". Please write your Council Tax account reference on the back of the cheque or postal order and send it at least 3 days before the payment is due to the following address:
North Norfolk District Council
Please note, receipts will not be issued for postal payments unless you enclose a stamp addressed envelope.
Last updated: 23rd May 2018