Our offices are open to customers with pre-arranged appointments only. There are other ways to get in touch. Visit our Contact us page to find out more.
north-norfolk.gov.uk (and its subdomains) is a website managed by North Norfolk District Council (henceforth referred to as "We"). In entering our site you the users ("You") are accepting our Terms and Conditions.
Using this website
north-norfolk.gov.uk is maintained for your personal use and viewing. The access and use of north-norfolk.gov.uk featuring these Terms and Conditions constitutes your acceptance of these Terms and Conditions which take effect from the date on which you first use north-norfolk.gov.uk.
We may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of north-norfolk.gov.uk after a change has been made is your acceptance of the change.
Any material found on north-norfolk.gov.uk, including text or images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, re-used, broadcast or transmitted in any way, except for your own personal non-commercial use. Permission for any other use must be obtained from the firstname.lastname@example.org
We allow you onto north-norfolk.gov.uk in return for you agreeing not to adapt, alter or create any derivative work from any of the material contained in this site.
You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes by way of non-exhaustive example and without limitation, conduct which is unlawful, which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content, or the disruption of normal flow of dialogue within this site.
You are prohibited from posting or transmitting any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would be considered a criminal offence, likely to give rise to civil liability, or otherwise violates any law. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any such information or materials on north-norfolk.gov.uk.
Please read our privacy statement to find out how we protect your personal information that you provide via our website.
By using this website you are consenting to certain types of cookie being placed on your device. Please see our cookies policy for more information.
Intellectual property and copyright
It is unlawful to duplicate or distribute any element of this website, without expressed written permission except as detailed below. Unless otherwise stated, the design and layout of this website, and all the content and material published including text, graphics, logos, sounds, images and attached documents are copyright of North Norfolk District Council.
- You may use the content contained in this website for reproduction in connection with presentations, reports, printed material, and other similar uses which are publicly distributed or displayed free of charge, including advertisements, posters, catalogues, brochures, and leaflets.
- You may publicly display or demonstrate the website in unaltered form on a computer or mobile device.
- You may not resell, sub-license or distribute any of the content in any form. Neither may you include the content in any materials that are offered for sale, except in the case of advertisements with publications for which a cover price is payable.
- You may not modify, distort, mutilate or alter the content. Nor may you use it in any manner which could be interpreted as suggesting the endorsement or association of any product or service in connection with pornographic, illegal or immoral materials or purposes.
- You may not copy or adapt the code used to create this website. Nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website without prior agreement, please contact email@example.com for further details.
- Please credit any content used from this site describing the associated copyright holder. Should you require further copyright information on a particular aspect of this website please contact firstname.lastname@example.org for further details.
- You may not use the Council logo or branding from this website without prior agreement, please contact email@example.com for further details.
- For data copyrighted by Ordnance Survey: You are granted a non-exclusive, royalty free, revocable licence solely to view the Licensed Data for non-commercial purposes for the period during which we make it available. You are not permitted to copy, sub-license, distribute, sell or otherwise make available the Licensed Data to third parties in any form. Third party rights to enforce the terms of this licence shall be reserved to Ordnance Survey.
Linking to our site
We encourage you to create links to our home page and other information on our website. You do not have to ask permission to 'deep-link' directly to the pages we host, but please be aware that changes we make to our content may cause 'deep-links' to break.
You should not seek to associate the Council with your site or any non-North Norfolk District Council content. Nor should you suggest any endorsement or approval by North Norfolk District Council of you, your website or any non- North Norfolk District Council product or content.
We do not permit our pages to be loaded into frames on your site.
We do not permit a website to link to north-norfolk.gov.uk if it contains material which is libellous, defamatory, pornographic, obscene, or is in any way a breach of the law or infringes any third party intellectual property rights.
Removal of material
Should the Council contact you to remove our materials and/or links from your site, you must do so immediately.
north-norfolk.gov.uk and material relating to North Norfolk District Council information, products and services (or to third party information, products and services), is provided 'as seen', without any representations or endorsements being made and without any warranty of any kind whether express or implied being made, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement of any statutory or proprietary rights, compatibility, security and accuracy.
We do not warrant that the functions contained in or the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses, or make any representation as to the full functionality, accuracy, reliability of the materials contained therein.
In no event will we be liable for any loss or damage whatsoever including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of north-norfolk.gov.uk.
Links contained on north-norfolk.gov.uk will lead to other websites not under our control, and we are not responsible for the content of any linked site or any link contained in a linked site. Links provided on north-norfolk.gov.uk are provided to you only as a convenience and the inclusion of any link does not imply reliability and endorsement by us of, and we accept no liability in respect of, the content.
You do not need to ask permission to link to pages or information on our website.
Supply of information
You can submit data via this website in 3 ways:
Registered (users with a login), Unregistered (users providing contact data without a login) or Anonymous (users submitting forms anonymously)
Whichever of these 3 methods you use to submit your data any personal information transmitted in these forms will still be subject to the security and privacy statements elsewhere in this policy. You are discouraged from supplying personal information by email as the transfer is potentially unsecure.
If you send an email or complete a form on the website asking for information or a service, or sending a comment that requires a response, it will be passed to the appropriate department who will respond to you. We do not pass on your details to any third party unless it is necessary to do so in order to respond to your request or query, for example where the Council has a third party service provider and your request relates to that service, or where you give us permission or the Council is legally obliged to do so or it is for the prevention or detection of crime or fraud.
The north-norfolk.gov.uk web server may automatically recognise the domain name and e-mail address (where possible) of users of our websites. We may collect the domain name and e-mail address of visitors to north-norfolk.gov.uk , the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages users access or visit, and all information volunteered by the user, such as survey information and/or site registrations.
Information collected by us is used for internal review, to improve the content of north-norfolk.gov.uk, to customise the content and/or layout north-norfolk.gov.uk for each individual user, to notify users about updates to north-norfolk.gov.uk, to contact users for marketing purposes and is not shared with other organisations for commercial purposes.
We understand concerns about security and use all reasonable efforts to establish secure connections between our systems. We feel these measures provide significant security for the information on our site - however, no system is unconditionally secure.
To ensure that your card details remain secure, you will only be able to make online payments if you have Internet Explorer 5.5 or above installed on your PC. Internet Explorer 5.5 supports Secure Socket Layer (SSL) technology, which is an industry standard for internet payments. This means all of your personal and card details are protected using 128 bit encryption when your details are transmitted over the Internet. This makes it virtually impossible for anyone else to discover and use your details.
You can check your browser encryption strength by using your mouse to hover over a padlock icon in the bottom right hand corner of your browser window (it should be a closed padlock). When you do this, it should tell you that it is SSL Secured 128 bit
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material off north-norfolk.gov.uk.
Your authorisation to use north-norfolk.gov.uk automatically terminates without notice if, at our sole discretion, you fail to comply with any of the Terms and Conditions. On termination, you must cease all use of north-norfolk.gov.uk and destroy all and any materials copied directly or indirectly from north-norfolk.gov.uk .
These Terms and Conditions are governed and construed in accordance with English Law. If any provision of the foregoing is held to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Last updated: 18th December 2019