Contact Us
North Norfolk District Council wants to make access to our services as easy as possible for our customers. The information below details our current opening times, office locations and ways to contact us.
Customer appointments
Most of our services are available online. If you cannot find the service you are looking for and want to speak to an advisor, we recommend making an appointment to avoid possible long wait times.
To book an appointment with a Customer Service Advisor, please complete our online booking form.
Book an appointment at the Cromer office
Book an appointment at the Fakenham office
Our Coronavirus page contains up-to-date information about our services and links to helpful advice on Covid related matters.
Get in touch
Use our online form to give us feedback, or ask a question about any of our services.
Live web chat
Chat with one of our Customer Services Advisors by clicking the web chat link at the bottom right of the screen. This will appear when advisors are available.
Call us
Telephone: 01263 513811
Out of hours: 01223 849782
Telephone and office opening hours
Monday, Tuesday and Thursday from 8.30am to 5pm
Wednesday from 10am to 5pm
Fridays from 8.30am to 4.30pm
Coronavirus
For enquires related to Coronavirus and the current pandemic, please contact our dedicated line:
Telephone: 01263 516000
Coronavirus line opening hours are:
Monday, Tuesday and Thursday from 8.30am to 5pm
Wednesday from 10am to 5pm
Fridays from 8.30am to 4.30pm
Out of hours urgent Covid-19 related matters: 01223 849782
Visit us at our Cromer office
Our main office is based in Cromer. We also have an office in Fakenham.
North Norfolk District Council
Council Offices
Holt Road
Cromer
Norfolk
NR27 9EN
Our Fakenham office:
Fakenham Connect
Oak Street
Fakenham
Norfolk NR21 9DY
Telephone: 01328 853697
Last updated: 14th April 2022