Following the Government's Budget announcement of a £100 energy payment for all Council Tax bands A-D, alongside discretionary funding to support other eligible households, we are awaiting Government guidance on how the scheme will work. We will post further details once they are available. You can prepare for the Household Energy Payment to be paid directly to your bank by signing up to pay your Council Tax by Direct Debit today
Important information about kerbside collection of batteries and small electrical items
Collection suspended for the time being
Date published: 17th April 2026
Due to the significant fire at a recycling business in Thetford, we have temporarily paused kerbside collections of batteries and small electrical items.
This means we wont be able to pick up any small electronics left on top of your bin for the time being. All other waste collection services continue as normal, including our bulky waste service.
You should put your bins out as planned and they will be collected.
In the meantime, please store unwanted electrical items and batteries safely at home. Do not put electricals or batteries in your household bin as this is a serious fire risk. We hope to reinstate the batteries and small electricals collections as soon as possible once the backlog is resolved.
Last updated: 22nd April 2026