We're here to help, but to keep us all safe please only come to the office if necessary. Most of our services are available online but if you do need to see someone, please book an appointment to avoid long wait times.
Ask us to reduce the amount we are deducting from your Housing Benefit to recover an overpayment.
Housing Benefit overpayments will normally be recovered directly from your ongoing benefit entitlement at a minimum rate of £11.10 per week. If the overpayment is created due to fraud the minimum recovery rate is £18.50 per week.
If you would like us to consider reducing the weekly amount that we reclaim from your ongoing Housing Benefit please complete the form below.Download Application Form