We're here to help, but to keep us all safe please only come to the office if necessary. Most of our services are available online but if you do need to see someone, please book an appointment to avoid long wait times.
Complete your Single Person Discount Review online
What should you do now?
Please confirm your current details by visiting the Single Person Discount Review page. To access your form you will need to enter your unique PIN number. You can find this PIN number on the letter we have sent to you.
If you have any questions regarding the form or require further information please visit the frequently asked questions page.
Why are we doing the Single Person Discount Review?
North Norfolk District Council is continuing to review discounts which will help identify fraudulent claims among Council Tax payers who are attempting to cheat the system.
Each year local authorities nationwide receive a high volume of applications for Single person's discount. Sadly some of these applications are not genuine and just like benefit cheats; these people are claiming reductions in their bills falsely. Legislation exists which allows Council Tax cheats to be prosecuted in the same way that benefit cheats are; through the court system and made to pay back the money they owe.
Checks will be made to ensure everyone who claims the discount is genuine. However, occasionally circumstances may not be so easy to explain. To help in these situations we have included the most frequently asked questions that can arise throughout this review period.