Norfolk County Council Trading Standards are highlighting the latest consumer scams in Norfolk.
Power cuts, also known as power outages, blackouts or power failures, occur when an area is cut off from its electricity source. They can take place for a number of reasons, including network faults and damage caused by extreme weather.
What should you do in case of a power cut?
If you experience a power outage there are a couple of things you can do which may solve the problem right away.
First have a look at your fuse box to make sure one of your fuses hasn’t tripped. If that doesn’t seem to be the issue then have a look at your neighbour’s homes. Are their lights off as well? If so it’s likely to be a network related problem and you will have to contact your Local Distribution Company (LDC).
Who to call in case of a power cut?
Your electricity provider bills you for your electricity consumption, but it’s UK Power Networks in North Norfolk which manages the power lines that connect your home to the national grid.
To report power cuts and emergencies please visit the below link.Report a power cut or emergency