If you have not received notification but believe you should be receiving a grant payment then please use our Eligibility Checker
If you have lost your dog contact us to report it.
Call Animal Warden Services on 01362 858500 to report that your dog has been lost, and to see if we have already collected it. If your dog is on our Found Dog Register, we’ll let you know where you can collect it from.
Kennel fees and collection costs
If your dog has been taken to kennels you will need to pay kennel fees and collection costs:
- Statutory release fee £25
- Collection fee £100
If your dog is brought to the Council offices at Cromer and we are able to obtain your contact details via a microchip, and you are able to retrieve your dog from us before it gets to our kennel, you will need to pay a statutory release fee of £25 to have your dog released to you.
If veterinary treatment has been given to your dog, you will also need to make payment for those costs before it is released. Unfortunately, we cannot offer staged payments for the return of a seized dog.
To avoid expensive kennel charges, you must ensure that, when in a public place, your dog is wearing a collar and tag displaying your name and address.
We always check dogs we find for microchips, as it is a legal requirement for all dogs to be microchipped. Although they are not a substitute for a collar and tag.