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Contact us to report a lost dog

Call us to report that your dog has been lost, and to see if we have already collected it. If your dog is on our Found Dog Register, we’ll let you know where you can collect it from.

If your dog has been taken to kennels you will need to pay kennel fees and collection costs of approximately £100, which includes a statutory release fee of £25. If your dog is brought to the Council offices at Cromer and we are able to obtain your contact details via a microchip, and you are able to retrieve your dog from us before it gets to our contract kennel, you will need to pay a statutory release fee of £25 to have your dog released to you.

If veterinary treatment has been given to your dog you will also need to make payment for those costs before he is released. Unfortunately, we cannot offer staged payments for the return of a seized dog.

To avoid expensive kennel charges, you must ensure that, when in a public place, your dog is wearing a collar and tag displaying your name and address.

We routinely check dogs we find for microchips and we would encourage their use, although they are not a substitute for a collar and tag. Micro chipping services are provided by most local veterinary practices.