If you feel you have been incorrectly issued with a Penalty Charge Notice (PCN), a challenge can be made within 14 days of the issue of the PCN using the Online Parking System, which is administered by King's Lynn and West Norfolk Borough Council.

You will not receive an automated response, but we will answer your challenge within 28 days.

Do not make payment if you wish to challenge the Penalty Charge Notice (PCN). The discount period will be extended if your challenge is unsuccessful.

A challenge can also be made in writing and should be sent to the address below:

Parking Operations
PO Box 1149
King’s Lynn
Norfolk
PE30 9AH

Please make sure that you quote the Penalty Charge Notice (PCN) number on your challenge.

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