Access to support for heating oil

The Government has announced additional funding to support low-income and rural households that rely on heating oil

On 16 March 2026, the Government announced over £50 million of additional funding to support low‑income households that rely on heating oil, which has seen substantial price increases due to global market disruption. The announcement confirmed that £27 million of this will be distributed in England via the Crisis and Resilience Fund. This support specifically targets low‑income and rural households most exposed to heating oil price increases.

The Crisis and Resilience Fund will start on 1 April 2026 and will be accessed through Norfolk County Council. Further information on how to access this fund will be published on our website shortly.

We understand that increasing energy prices are putting extra pressure on many families. If you are finding it difficult to manage your energy bills, help and support are available. You can find useful advice and services via the links below:

• Crisis Support Fund | Norfolk County Council
• Help and support with energy bills | NNDC
• Energy saving tips | NNDC

If you are worried about money, debt, or keeping up with household bills, contact our Financial Inclusion Team who can offer free, confidential support. They can help you to:

• access financial support and benefits you may be entitled to
• manage budgeting
• get help with food, fuel, and essential household costs
• connect you with local services and ongoing support in the area where you live

They aim to provide you with practical help early on, before the situation becomes more serious for you and your family.