Bank Holiday Monday
Please be aware the Council offices will be closed for the Bank Holiday Monday on May 29th and will reopen on Tuesday, May 30th
Join our garden waste scheme and receive a brown bin for your garden waste and a fortnightly collection service.
Following unprecedented take up during the last 12 months, the garden waste collection service is currently fully subscribed with no further capacity within the existing vehicle fleet to allow more collections to be undertaken. We are currently assessing the best way to extend the service to new customers. In the meantime, to join the waiting list and be among the first to receive a bin once sales reopen, please contact Kier on 0300 123 1163.
To help meet recycling targets and reduce the amount of waste going to landfill, North Norfolk District Council is offering residents the opportunity to register for a garden waste collection.
The scheme has proved very popular and there are currently nearly 20,000 garden bins in use throughout the district.
How do I sign up?
Signing up is easy, by calling our Customer Services Team at Kier on 0300 123 1163.
Once our Garden Waste Team has received your request and processed your payment they will arrange the delivery of your new Garden Bin. You will then receive a payment request annually.
Please see the Terms and Conditions for the Garden bin service.
How does it work?
Residents joining the scheme will receive a 240-litre brown bin free of hire charge and only pay for the fortnightly collection. The annual charge for collection is just £45.50 for 2017/18 (pro rata if you join part way through the year).
Please note that the charge simply covers the cost of collection, as there is no charge for residents taking compostable materials to any recycling centre in North Norfolk.
Cancellations and movers
The bin will not be emptied if it is moved to another property without notification. Residents participating in the scheme may transfer the service to a new address within North Norfolk should they move property, provided Kier are notified of the change of address. (contact details are in the sidebar).
If you are an existing customer and wish to cancel your garden waste collection service, please contact our customer service team at Kier (details are in the sidebar). Please be aware that no refunds are issued for cancellations part way through the year.