Our offices are open to customers with pre-arranged appointments only. There are other ways to get in touch. Visit our Contact us page to find out more.
If your bin is damaged, has gone missing, or been stolen, or you have moved into a new home and the bin's not there, you need to order a new one.
Please contact Serco Customer Services at email@example.com or call 0330 109 9220, office hours are Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm