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1. How does underlying entitlement affect my overpayment?

   Underlying entitlement is a calculation of what your correct benefit entitlement should have been…

2. Appeal my property valuation

   Rateable value appeals are dealt with by the Valuation Office Agency using their Check, Challenge,…

3. Apply for business rate relief

   You may be entitled to a reduction of your business rates

4. Apply for a business rates discretionary reduction

   The Council has the discretionary power to reduce the payment of your business rate bill by…

5. Apply for rural rate relief

   Rural rate relief is available for certain types of businesses situated within a rural settlement,…

6. Apply for the Retail Multiplier 2026/27

   You could qualify for the Lower Retail, Hospitality and Leisure Multiplier for 2026/27

7. Find out about holiday lets and business rates

   Properties used as self-catering holiday lets may have to pay non-domestic (business) rates instead…

8. Apply for small business rate relief

   You may be eligible for a business rates reduction if your business occupies a single non-domestic…

9. What additional documentation do I need to provide with my pre-application advice form?

   Level of Service What is to be provided Documentation required to…

10. ECO4-flex Statement of Intent approved by Cabinet

    The Council’s Cabinet has approved the Council’s ECO4-flex Statement of Intent, giving residents an…