Report a missed bin collection
Missed bin collections
Please find details below of the locations we were unable to collect today. If you are affected, please leave your bins out at the edge of your property and we will return as soon as possible to empty them. Thank you.
Reporting a missed bin collection
Missed collections for household recycling, waste and garden bins must be reported by midday on the second working day after your collection date. For example, if your collection was due on a Monday, you must report the missed collection by midday on the following Wednesday.
Before reporting a missed collection, view the list of locations of missed bins below. If your location is already listed, you do not need to report this. If your bin remains uncollected, please check back the next working day.
Collecting bins
Please place your bins at your property edge, with the handles of the bin facing the road, by 7am on the day the collection is due.
Bins will not be emptied if they are:
- overweight
- contaminated, meaning inappropriate waste
- not at the correct collection point
- inaccessible to the crew
If any of the above applies, you will be required to correct the problem before the next scheduled collection date, when the crew will collect the waste.
Wednesday 14th October 2026
Garden (brown) Bins
Horning
Abbott Road
Benedict Road
Ferry Cott Lane
Ferry Road
Ferry View Estate
James Road
Hillside Road
Lower Street
Norwich Road
Parkland Close
Parkland Crescent
Petersfield Drive
School Road
Hoveton
Horning Road
Trade Food Waste Collections
Note: Due to vehicle breakdown, these are running behind schedule today
Thursday 15th October 2026
Grey Waste (Refuse) Bin Collections
Briningham
Dereham Road
Mill Lane
Sheringham
Alexandra Road
Augusta Street
Cromer Road
Holway Road
North Street
Sadlers Lane
South Street
Victoria Street
Hindolveston
The Street
Melton Constable
Briston Road
Colville Road
Dereham Road
Grove Lane
Grove Road
Hastings Close
Hindolveston Road
Melton Street
Swanton Novers
Little Wood Lane
Plantation Lane
Wood Norton
Church Road
Stibbard Road
Wings Lane
Garden (Brown) Bins
Holt
Albert Road
Barrett Road
Blackthorn Avenue
Bryony Court
Burrell Close
Carola Sutton Court
Castle Close
Cherry Tree Close
Church Street
Cley Road
Cromer Road
De Nerford Road
Eccles Road
Edinburgh Road
Elliott Close
Greenways
Grove Close
Grove Lane
Hales Court
Hawthorn Walk
Heather Drive
Hendrie Road
High Street
Holly Close
Jubillee Road
Kelling Close
Kelling Road
Kenwyn Close
Kerridge Way
Larch Crescent
Laurel Drive
Lees Yard
Letheringsett Hill
Lodge Close
Manor Walk
Mill Court
Mill Street
Neil Avenue
New Street
Nixon Court
Norman Cockaday Court
Norwich Road
Oaklands Crescent
Obelisk Plain
Peacock Lane
Pereers Close
Princess Court
Regents Close
Rowan Way
St Andrews Close
Shirehall Plain
Shrublands Court
Station Road
The Fairstead
The Peacocks
Town Close
Valley Lane
Whitaker Road
White Lion Street
Winds Close
Withers Close
Woodfield Road
Woodlands Close
Woodrow Avenue
Wrights Close
Trade Food Waste Collections
Note: Due to vehicle breakdown, these are running behind schedule today
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