We're here to help, but to keep us all safe please only come to the office if necessary. Most of our services are available online but if you do need to see someone, please book an appointment to avoid long wait times.
Find out how to prepare for an emergency
In life-threatening emergency, dial 999
In a non-emergency, dial 101
What is an emergency?
The Civil Contingencies Act 2004 defines an 'emergency' as:
- An event or situation which threatens serious damage to human welfare in the UK
- An event or situation which threatens serious damage to the environment in the UK
- War or terrorism which threatens serious damage to security in the UK
Our Emergency Planning staff work with other responding agencies and organisations to plan for and mitigate for major incidents. We can help you to prepare for emergencies including flooding and severe weather and storms.
We can also advise businesses with continuity planning - assisting you to make plans to ensure your organisation can continue its critical services in the event of a disruption.
Visit the Norfolk Resilience Forum for further advice and information: www.norfolkprepared.co.uk