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  1. How will an overpayment be recovered?

    The Council has several methods of recovering overpayments: Deduction from ongoing Housing…

  2. How will I know if I have an overpayment?

    We will write to you to advise you of any overpayment of benefits. In this letter, we will give you…

  3. Tribunal Service

    If you formally appeal against our decision, your case will be passed to the Tribunals Service.…

  4. Retail discount relief

    You could qualify for the retail discount if your business is a retail, hospitality or leisure…

  5. Housing Benefit: Are you eligible?

    Housing Benefit can help you pay your rent if you have a low income, or are claiming other…

  6. Reviewing your benefit claim

    We regularly review Housing Benefit and Council Tax Support claims. Find out what to do if you have…

  7. Compliments, complaints and comments

    Find out how to make a complaint, compliment or comment.

  8. Housing Benefit: your payment dates

    Find out when they're due and early payment dates for bank holidays.

  9. Report littering

    Report littering using our online form.

  10. Report graffiti

    Report an instance of graffiti