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  1. Appeal parking fine

    If you feel you have been incorrectly issued with a Penalty Charge Notice (PCN), a challenge can be…

  2. Appeal my Council Tax bill

    If you consider that you are not liable for Council Tax, that we have made a mistake in calculating…

  3. Household Support Fund: Frequently asked questions

    How will I receive my payment? You will receive a letter from the Post Office which contains a…

  4. How does underlying entitlement affect my overpayment?

    Underlying entitlement is a calculation of what your correct benefit entitlement should have been…

  5. Appeal my property valuation

    Rateable value appeals are dealt with by the Valuation Office Agency using their Check, Challenge,…

  6. Apply for discretionary charity relief

    Discretionary top-up relief If you are eligible for mandatory relief, you can also apply for…

  7. Find out about holiday lets and business rates

    Properties used as self-catering holiday lets may have to pay non-domestic (business) rates instead…

  8. Apply for small business rate relief

    You may be eligible for a business rates reduction if your business occupies a single non-domestic…

  9. North Norfolk apprenticeship stories: Mundesley Medical Practice

    Charlotte Hall was 20 when she applied for a Level 2 Customer Service apprenticeship at Mundesley…

  10. North Norfolk apprenticeship stories: Oyster Yachts Ltd

    Ryan Peberday knew that he wanted to have a skilled career as an electrician in Year 10. He…