Shop local this weekend

Free parking available in our car parks at Fakenham (Saturday 15th December) and Holt (Sunday 16th December).

Housing Benefit and Council Tax Support can be claimed by completing a single application form

Please note that if you download an application form we suggest that you also contact us at or call 01603 516349 to let us know you are making a claim.

If you would like us to post you this form please contact us. Alternatively either claim form can be obtained by visiting our Cromer or Fakenham offices.

In most circumstances a claim for Housing Benefit/Council Tax Support or Alternative Maximum Benefit will begin from the Monday after you told us that you are making a claim provided that a completed form is received within one month of that date. Otherwise benefit will begin the following Monday when we have received your completed application form.

Universal Credit

Universal Credit is a single payment which replaces Housing Benefit and other income Benefits for people of working age. Depending on your circumstances and where you live you may need to apply for Universal Credit instead of Housing Benefit.

When can I claim?

Postcode Date you can claim
NR29 16 April 2018
NR20 5 13 June 2018
NR11 7, NR11 8, NR25 6, NR25, NR26, NR27  17 October 2018
PE31 6 14 November 2018
NR11 6, NR12 0, NR12 9, NR28 0, NR29 8, NR28 9 12 December 2018
NR21 0, NR21 1, NR21 7, NR21 8, NR21 9, NR22 6, NR23 1, NR24 2, PE31 8 12 December 2018

You can check your post code to find out when you should claim Universal credit visit.

For further information and to see if you can apply visit Universal Credit.

Apply for Housing Benefit or Council Tax Support