Find out how to apply for a taxi licence

We are currently experiencing a high volume of applications, as are our colleagues at the approved testing stations.

Application wait time

We advise applicants to contact an approved Council testing station at least two months before the expiry of their vehicle licence to book for a vehicle inspection test to take place one month before expiry.

Please submit your application, with all necessary documents and payment, as soon as the test is complete to allow sufficient time for any renewal licence and plates to be processed before expiry. Please submit driver renewal applications at least one month before expiry.

Taxi licences are required for the following:

  • taxi drivers
  • taxi operators
  • vehicles (hackney carriage, private hire, or pedicab)
  • horse and cart

Information on the different types of taxi licence applications can be found in the dropdown list below.

New driver application

What you need to apply

Finally, email us the following message 'I have read and understand my tax obligations' to confirm you understand your tax obligations. Please read the following GOV.UK pages for guidance: 

How to apply

  1. Complete the application form
  2. Send us your completed application form and other relevant documents to licensing@north-norfolk.gov.uk.
  3. Please make the subject of the email New driver application
  4. We will respond to your email with details for your interview appointment, so please include any details about your availability.
  5. Before we issue your licence, you will need an interview to discuss the taxi policy and handbook. A member of the licensing team will contact you to book an appointment. Before or during the interview, you must provide all supporting documents for your application. The interview will take approximately one hour. It can be held in-person or online and may be carried out in a small group with other applicants. 

Renewal driver application

You should ensure that you renew your licence before its expiry date. Our standard licence is issued for 3 years. If your licence has expired, you must reapply as a new driver.

If you apply with us for your enhanced DBS, you will need a face to face interview so we can verify your original documents. We encourage all drivers to register for the DBS update service to avoid needing to reapply.

What you need to apply

Change of name, such as by deed poll or marriage

Please let us know of any changes to your name or address in writing so the correct information can be shown on your licence. You will only be charged if your badge needs to be redone. View our licensing fees for the current cost.

You will need to include the following information with your letter. We must see original documents:

  • for change of name – marriage certificate or other change of name certificate
  • for change of address – updated DVLA driving licence
  • appropriate fee 

Change of home address

Please let us know of any changes to your name or address in writing so the correct information can be shown on your licence. You will only be charged if your badge needs to be redone. View our licensing fees for the current cost.

You will need to include the following information with your letter. We must see original documents:

Private hire vehicle application: new or renewal

For a valid application we need all of the following forms and documentation. Incomplete applications will be returned.

* This is not required if issued with the new receipt style MOT from October 2011. Instead details of the MOT test number or document reference number from the V5C registration certificate are requested on the application form.

Hackney carriage vehicle: new or renewal

For a valid application we need all of the following forms and documentation. Incomplete applications will be returned.

* This is not required if issued with the new receipt style MOT from October 2011. Instead details of MOT test number or document reference number from the V5C registration certificate are requested on the application form

Pedicab or Tuk Tuk: new or renewal

For a valid application we need all of the following forms and documentation. Incomplete applications will be returned.

Private hire or hackney carriage vehicles: variation application

Please complete the variation application form for any of the following changes:

  • change from hackney carriage to private hire
  • change of registration number, with no change to the vehicle
  • change of operator details

The above changes to a vehicle do not require the vehicle to have a vehicle inspection test.

The following changes do require the vehicle to have a vehicle inspection test before we can issue the licence:

  • change from private hire to hackney carriage (meter test required only)
  • modifications of the vehicle

This test has an additional fee that is payable at time of application and charged at cost price. View our licensing fees.

You will need to provide the following documents:

View the framework process for vehicle variation applications.

Hackney carriage or private hire vehicle licences are no longer transferable to new vehicles, a new licence will be required.

New operator: private hire or hackney carriage

For a valid application, we need all of the following forms and documentation. Incomplete applications will be returned.

You will need to provide us with the following:

New operators must also email licensing@north-norfolk.gov.uk to confirm they understand their tax obligations. Your email might say "I have read and understand my tax obligations".

Please read the following GOV.UK pages: 

Renewal operator: private hire

You will need to provide us with the following:

Horse and cart: new or renewal

View the horse and cart conditions for guidance when completing the forms.

Transfer application: change of owner, cart, horse, or additional horse

Please complete the transfer application form for any of the following changes:

  • change of cart
  • addition or removal of horses
  • cart involved in an accident and a temporary cart is provided by your insurance company – payment will be required twice, once for the transfer to a temporary cart and once for the transfer back to the original cart

View our licensing fees.

You will need to provide the following documents:

View the horse and cart conditions for guidance when completing the forms.